OUR APPROACH   CORE VALUES & PURPOSE   PROJECTS

Our approach is practical, hands-on, rigorous and performance focussed.

A few papers to illustrate the scope & breadth of our work:

Sector experience includes private & public hospitals, listed healthcare, financial services, banking, agribusiness, food processing, retail, clubs and gaming, transport and professional services.

 

Our core purpose is simple.

We help businesses optimise performance and profits.

This is underpinned by the values we each work by:

  • Integrity
  • Respect
  • Fairness
  • DIN & DIP (do it now and do it properly)
  • Delivery
  • Learning
  • Creativity
  • Openness
  • Balance

Download Firm Profile

See also Testimonials Page

 

Current and past projects:

  • Suite Spot™ for operating theatres ~ currently at pilot stage with private hospital in the USA (Mar 2009) ~ a program to identify & accelerate the physical drivers in an operating theatre and thereby increase profit margins by a minimum of 25% on current levels with the support of surgeons & staff. This exciting program has global application and will form a cornerstone of our own growth.
  • Continuous improvement program (incl. software) for Australia's largest hospital group ~ refer peer reviewed impact of this project on page 4 of the CASE STUDY.
  • Business transformation program for small funds management company ~ goal to multiply by 4 times funds under management.
  • Culture change program late 2008 with leadership team of top tier Australian medical research institute ~ now cascading transformation program to lower levels.
  • Performance improvement program for Sydney hospital group ~ 20% increase in occupancy rates & first return to profitabilty in 18 months.
  • Design & instal on-line patient booking system for private hospital ~ 30% reduction labour costs and elimination of data entry errors.
  • Creative problem solving workshops with institutional risk leadership team Top 4 Australian bank.
  • Venture capital readiness for medical device company ~ strategy, business plan and info memorandum.
  • Challenge mapping workshops for leadership team Australian healthcare group ~ accelerated execution of strategy & projects.
  • Operating theatre review for private hospital ~ identification of initiatives to increase profit by $6.5m pa.
  • Review for subsidiary of large healthcare group ~ wind-up and de-commissioning stemming any further losses.
  • Design & instal performance management system for NSW meat processor ~ reduced staff turnover by 58% (new hires) and trebled production capacity over 3 years..
  • Design & instal balanced scorecard for WA's largest housing provider ~ effective execution of strategy statewide offices.
  • Venture capital readiness for optic fibre digital electronics ~ strategy, business plan and info memorandum.
  • Hands on management of unprofitable retail shops ~ workout and subsequent divestment.